Interesting thing walking into a Safeway tonight. It was about 9:00 at night. I approached the customer service desk where about 5 employees were just standing around. I had a winning lottery ticket I wanted to cash (nothing big, just for another ticket). After getting to the desk, I was told that customer service was closed. Uh, what?
I thought Safeway was open 24 hours. But customer service isn't? What about everyone who has a schedule which prevents them from shopping at Safeway during the day? Unfortunately, it looks like they'll never be able to use Customer Service.
Safeway doesn't seem to understand that all customers, no matter what time of the day they enter the store, deserve an equal experience.
I thought Safeway was open 24 hours. But customer service isn't? What about everyone who has a schedule which prevents them from shopping at Safeway during the day? Unfortunately, it looks like they'll never be able to use Customer Service.
Safeway doesn't seem to understand that all customers, no matter what time of the day they enter the store, deserve an equal experience.
